SUPPORT / F.A.Q.

How can we help you?

We are committed to giving you the best support possible.

Below you’ll find a list of  Frequently Asked Questions that we get from people like you all the time.

Please take a moment to check and see if your question is there, and if it isn’t then just give us a call!

We’re ready to help.

Frequently Asked Questions

Yes.  We recommend using a double 1/2″ pleat by folding the screen to create a tear/rip resistant attachment. This is then covered with the trim of your choice to give you a great finished look that will last for years to come.

A little dish detergent mixed with water works wonderfully whether using a sponge or a pressure washer at a distance of 24in. No abrasives, bleach or heavy chemicals should ever be used and could damage your screen’s performance. 

Orders are processed within 48hrs of receipt and shipped.  You should receive your order within 5 to 7 business days. 

Super-Screen’s revolutionary extrusion process creates a tear resistant screen tough enough to withstand dogs, cats, as well as other pests pushing against the screen.  Its puncture resistant, long lasting durability and tear strength 300% greater than that of fiberglass screen makes it the ideal choice for pet owners.

Our 17/14 blocks 52.65% of UV and our 17/20 blocks 60.24%. 

Yes. Please see the user instructions on your Screen Tight product for detailed information. 

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